BREAKING NEWS - Prohire Awarded Significant Contract!

Prohire Plc, the fast growing Commercial Vehicle hire and Fleet Management specialist has announced its biggest ever contract win.

Autobar Vending Services, Europe’s largest refreshment supplier, has appointed Prohire as its exclusive Fleet Management provider for the next four years covering Contract Hire, Daily Rentals and Accident Management.

Prohire will be responsible for fleet managing the entire Autobar fleet, including cars, vans and trucks.

The contract will be headed up by Mick Hirst, Prohire’s Key Accounts Manager.

Andrew Morley, Prohire’s Sales Director, commented: “This is a very significant achievement for our company and the decision to award Prohire exclusivity is testament to our all-embracing service capability.”

Autobar operates from 12 depots providing vending services, coffee and equipment to hotels, restaurants and cafés throughout all areas of the UK and Eire.

Prohire Plc Appoint a Key Account Manager

As part of its ongoing growth strategy and dedication to customer service, Commercial Vehicle Hire and Fleet Management specialist, Prohire Plc, has announced the appointment of Mick Hirst to the role of Key Account Manager.

Mick will be responsible for the day-to-day support of the larger Prohire fleet customers and his role will entail interfacing with his nominated customers at every level and in turn with the company’s Operations and Sales functions to ensure that the level of service provision is second to none.

Mick Hirst explains: “Our larger customers rely on Prohire to provide a comprehensive range of services to satisfy their operational requirements across their business, therefore it’s important that we’re fully aware of and satisfy such needs”.

Having started out as a workshop apprentice with a DAF dealership, Mick has over 20 years’ experience in the commercial vehicle sector having worked in both sales and operational roles.

Andrew Morley, Prohire Sales Director, comments: “Prohire is proud of its exceptionally high customer satisfaction rates at every level of the business and Mick’s appointment should be seen as further evidence of our total commitment and dedication to customer support across our business. Mick will play a very important part in our company’s development particularly in view of his broad range of knowledge gained within the commercial vehicle sector”.

New Vehicles will Carry the Canisters

Energas Ltd, one of the largest distributors of cylinder gases in the UK, has added a DAF tractor unit and a 26 tonne DAF chassis to its fleet. Both vehicles were supplied on contract hire by commercial vehicle hire and fleet management specialist, Prohire Plc.

 

Energas supplies an extensive range of industrial cylinder gases, LPG, refrigerant gases, food grade and drinks dispense gases to a diverse client base across the country and the 26 tonner has been specified by Prohire’s engineers through discussions with Energas and the bodybuilder to enable it to carry various types of gas and different cylinder sizes safely and efficiently.

 

Modifications included the introduction of a specialist tail lift to the rigid vehicle with drop down sides to ease loading and unloading along with the addition of a ‘central spine’ to which cylinders are secured to prevent the potential risk of hazardous load movement during transit.

 

The decision to acquire the vehicles on contract hire is a departure from the traditional method of acquisition by Energas. Historically the company had always purchased its vehicles outright, but since being acquired two years ago by the French firm, Air Liquide, Energas has switched to contract hire as its preferred method of acquisition.

 

“We believe that contract hiring our vehicles is the way forward,” says the Energas Group Distribution Manager, Dave Richards. “It offers a number of advantages for a company such as ours, not the least of which is preserving our working capital for investment projects within the business and enabling us to accurately budget the running costs of our commercial vehicle fleet.”

 

Dave Richards chose to approach Prohire having seen work being carried out on a Prohire vehicle at one of the company’s body-builder partners.

 

“I was very impressed not only by how pro-active Prohire were throughout the build management process but also with their attention to detail and the high level of support that they offered including a comprehensive vehicle handover process,” comments Dave.

 

Both of the new vehicles have been finished in the new Energas livery and the tractor unit has been given a name – ‘Lois’ – in honour of Dave’s granddaughter.

 

“A number of our vehicles are named after members of our staff’s families, so I was thrilled that the new tractor has taken my own granddaughter’s name,” says Dave.

Andrew Morley, sales director at Prohire, comments: “we are delighted to have been selected by Energas as their commercial vehicle supplier of choice as we are now in the process of supplying further vehicles to Energas for delivery in 2014”

 

Charters set a Benchmark in Customer Service

Prohire Plc, the commercial vehicle hire and fleet management specialist, has issued two ‘Charters’ that describe in clear terms the company’s service pledge to its customers.

The two documents, the ‘Contract Hire and Repair and Maintenance Charter’ and the ‘Rental Charter,’ provide summaries of both the service and conduct Prohire’s customers can expect throughout their relationship with Prohire.

Dave Barlow, Prohire’s Group Commercial director, comments: “Prohire aim to have an open, honest and mutually beneficial relationship with all of its customers.

“By setting out our customer service pledge for our core Contract Hire, Repair and Maintenance and vehicle rental products within our business in our new ‘Charters,’ we feel we have given our customers and prospective customers, the peace of mind of knowing exactly what Prohire will deliver.

“The ‘Charters’ are, we believe, a benchmark in customer service excellence.”

Each of the documents contains a number of promises written in clear English, covering issues ranging from delivery and collection of a vehicle to contract confidentiality and KPI reporting.

“Our business is growing,” says Dave Barlow. “Our customers enjoy the excellent service levels and commitment that we bring to every contract. They also benefit from the fact that because we are independent, we are able to specify the precise vehicle make and model to satisfy our customers’ operational needs.

“Our new business charters have been prepared to let everyone know exactly what Prohire stands for.”

Prohire Plc is one of the UK’s fastest growing commercial vehicle hire and fleet management specialists.

Prohire Announce Further Significant Spot Rental Fleet Investment

 

One of the UK’s fastest growing commercial vehicle hire and fleet management specialists, Prohire Plc, has announced an investment approaching £1 million in its ‘spot rental’ fleet.

This is the second significant investment Midlands based Prohire has made in its ‘spot rental’ fleet in a matter of months and follows February’s news that the company had spent in excess of £2.5 million on new vehicles.

As part of this most recent investment Prohire has placed orders for around 35 vehicles, including: 7.5t Iveco Eurocargo trucks; 18t and 26t DAF Curtainsiders; Mercedes Axor tractor units; and 3.5t Mercedes Sprinter vans with refrigerated bodies.

“Spot rental has become an increasingly significant part of our business,” says Dan Stevenson, Prohire’s Rentals Manager.

Dan believes that the growing demand for ‘spot rental’ vehicles reflects the fact that some companies’ are treating news of the upturn in economic conditions with a degree of caution.

He comments: “Business is improving and companies are beginning to feel that they are coming out of recession, but, in a lot of cases – particularly among third party logistics services companies – there is a reluctance to overstretch by buying, for example, a new £70,000.00 tractor unit to service a new contract. So rental options are particularly attractive.”

Prohire now has close to 300 vehicles ranging from car derived vans to 44-tonne tractor units in its ‘spot rental’ fleet and vehicles can be rented for any amount of time – from one day to seven years!

New Appointment to Engineering Team

Commercial vehicle contract hire and fleet management specialist, Prohire Plc, has announced the appointment of Duncan Turk as the company’s new National Fleet Engineer.

Duncan has spent over two decades within the commercial vehicle sector during which time he has held senior positions with TNT Logistics, Hitachi Capital and Amey – the highway infrastructure specialists – among others. Immediately prior to joining Prohire he had been based in Kenya overseeing G4S Security Services 750 strong vehicle fleet in the region.

While he will be located at Prohire’s Staffordshire headquarters, most of Duncan’s time will be spent on the road – meeting with Prohire’s suppliers and clients.

The position of National Fleet Engineer is a new role within Prohire and has been created to enable the company to improve still further the quality of service that it offers to its rapidly expanding customer base.

“I am very much looking forward to getting to know Prohire’s service and vehicle maintenance partners and clients around the country and discussing the ways we can work together to ensure that Prohire continues to offer market-leading levels of value and after-sales support,” Duncan Turk said.

In his leisure time, Duncan enjoys motorcycling – particularly off-road – with his 17-year old son.

Prohire is one of the UK’s fastest growing commercial vehicle hire specialists. In the last four years the company’s fleet of trucks and vans has more than doubled in size and now stands at over 3,000 vehicles.

The introduction of the Euro 6 engine emissions standards will have a significant impact on the way commercial vehicles are acquired in the coming years. That is the view of Andrew Morley, Sales Director of Prohire Plc, one of the UK’s fastest growing commercial vehicle hire and fleet management specialists.

Euro 6 became mandatory for all new truck registrations from 31st December 2013. The standard is the latest stage in the legislative drive to reduce harmful vehicle emissions that started in 1993 with the introduction of Euro 1 and since that time emissions have been reduced by up to 97%.

Of course, in developing products that meet the emissions standards demanded by Euro 6, engine manufacturers have incurred hefty R&D costs.

As is the way of the world, the vehicle manufacturers have had little option but to review their own pricing structures to recoup their investment costs.

As a result, commercial vehicle prices – from the lower end of commercial vehicles to top-end tractor units - have increased by up to 16 per cent since the turn of the year.

To beat the increases, many fleet operators were tempted to bring forward new vehicle orders prior to the end of 2013. Others, meanwhile, have delayed fleet replacements altogether.”

Critics of Euro 6 contend that the benefits to the environment that it will bring are minimal while the increase in vehicle costs that are the result of its introduction will be damaging to the stability of the road transport sector at a time when the economic recovery is showing signs of gathering pace.

There is also a belief that, thanks to Euro 6, vehicle payloads will be compromised and additional fuel costs incurred.

At Prohire it is our view that lower gross vehicle weight vehicles that operate in urban areas will gain little from the introduction of Euro 6: their operating costs will increase and any environmental benefits will be negligible.  Meanwhile, for some tractor units, there is an argument that suggests that the increase in up-front capital costs can be off-set by fuel savings over time.

What is undeniable however is that across the board, fleet operators can minimize their exposure to the upsurge in commercial vehicle capital costs that Euro 6 has precipitated by moving away from purchasing vehicles outright and embracing some form of long term hire agreement when the time comes to add new vehicles to their fleets.

There are several reasons why, with the advent of Euro 6, long term hire makes sound commercial sense that; these being that the increased capital cost isn’t born by the operator in one hit and as the funding is ‘off balance sheet’ then this frees the operator up to use their working capital in other areas of the business.

Whatever the benefits, or lack of benefits, Euro 6 is now a reality.

Contract Hire and Fleet Management companies such as Prohire, will be able to guide you through the acquisition methods open to you to ensure that you make the right choice for your business.